Unlock the power of WhatsApp — the most widely used messaging platform in Africa and beyond — and transform it into a high-performance business tool! In this 4-week hands-on and fully online Mastery Lab, you’ll learn how to build automated customer engagement systems, integrate WhatsApp Business API with websites and apps, and create powerful chatbot workflows that streamline customer service, sales, and notifications. From onboarding on Meta’s platform to creating real automated flows, you will work directly with APIs, cloud platforms, and no-code/low-code tools — gaining the exact skills used by modern digital businesses, e-commerce brands, NGOs, and customer support teams.
