Front Office Operations is an essential aspect of hospitality and customer service industries. This course equips learners with the skills needed to efficiently handle day-to-day operations in the front office of various establishments, such as hotels, resorts, and corporate offices. Topics covered include customer service, communication skills, reservation handling, guest check-ins/check-outs, and maintaining effective guest relations. Students will gain practical knowledge of managing administrative tasks, operating hotel software, and ensuring smooth interactions with customers.
